Read-only by design
Docket is built to keep the approval and audit work separate from the system that can change live screens. Its Samsung MagicINFO integration reads what is there, but cannot write back.
It cannot deploy or change a live screen
The MagicINFO API client has no mutating methods. An endpoint allowlist restricts it to reads. Docket cannot deploy content, edit a playlist, or otherwise touch the CMS or live screens.
That is a structural boundary, not a setting someone has to remember to turn on. Deployment remains a deliberate human act in MagicINFO.
See how Docket works with MagicINFOThe record stays honest
Every action lands in an immutable audit trail: who made the request, the screens and images included, who approved or rejected it, the reason for a rejection, who deployed it, and when.
A submitted request is sealed. Its screens and images cannot be edited after submission because that is what was approved. Deployed and Rejected requests are never edited or reopened. To run a campaign again, clone it into a fresh Draft.
See the request lifecycleAccess matches the job
Docket is multi-tenant with a per-tenant permission matrix. Admins, Standard users, and Viewers have distinct roles. Viewers can see the record but cannot create a request. Standard users can act on their own requests within the workflow.
Microsoft Entra single sign-on and the invite flow help teams give people access in the right tenant.
The file the operator gets is the file that was sent
Uploads are checksummed on arrival and kept byte for byte. Docket does not resize, re-encode, or strip them. What the operator deploys is precisely the file the requester sent.
Questions
Is Docket able to write to Samsung MagicINFO?
No. Docket's MagicINFO integration is structurally read-only. Its API client has no mutating methods, and an endpoint allowlist restricts it to reads.
Can someone change a submitted request?
No. A submitted request is sealed. Its screens and images cannot be edited after submission, and Deployed and Rejected requests are never edited or reopened. Clone the request into a fresh Draft when new work is needed.
How are tenants and roles separated?
Docket is multi-tenant and uses a per-tenant permission matrix. Admin, Standard, and Viewer roles determine what each person can do in that tenant.
Does Docket support Microsoft sign-on?
Yes. Docket supports Microsoft Entra single sign-on and an invite flow.